Monitoring incorrectly shows unprocessable mails count

Technical assistance
1

Infos:

  • Used Zammad version: 6.0
  • Used Zammad installation type: package
  • Operating system: AlmaLinux8
  • Browser + version: Firefox 102.12esr

Expected behavior:

  • Unprocessable mails should show 0 when there are no .eml files in /opt/zammad/tmp/unprocessable_mail

Actual behavior:

  • Our server shows “unprocessable mails: 10”

Steps to reproduce the behavior:

We had some unprocessable mails when originally deploying Zammad on this server. We removed the .eml files from /opt/zammad/tmp/unprocessable_mail, but this monitoring status has never cleared.

grafik

2

Heya, in the 6.0 release of Zammad the location for unprocessable emails has changed.

Try checking /opt/var/spool/unprocessable_mail instead.

Source:

2 Likes
3

Ah, thanks. I missed that! Problem solved.

2 Likes
4

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.