Usecase environment:
- average concurrent agent count - 16
- average tickets a day - 4
- what roles/people are involved - agents and managers
- everything else which you think is useful to understand your usecase - it’s selfhosted environment, usually people could only work from phone by using “full screen” in browser
What is the idea or pain point:
- describe what is the problem you like to solve?
Dark theme is not optimal for everyone (that’s why I was realy surprised, when I have discovered that there i no switch between dark and light them like in Dektop version)
- why is it not solvable with Zammad standard?
Because there is no switch to light version in mobile version
Expectation (not solution):
-descibe WHAT is your expectation / WHAT do you want to achieve
having dark/light theme switcher in profile.