This is the production log, from the moment when we try to open a ticket (in the mobile view). We see the âErrorâ âERROR â : wrong number of arguments,â but we canât make much sense of the information. Do you have any ideas?
I, [2023-08-18T16:06:48.773075#85801-3164560] INFO -- : Started GET "/api/v1/tickets/5368?all=true&auto_assign=true&_=1691994834287" for xxxxxxxxx at 2023-08-18 16:06:48 +0200
I, [2023-08-18T16:06:48.778455#85801-3164560] INFO -- : Processing by TicketsController#show as JSON
I, [2023-08-18T16:06:48.778512#85801-3164560] INFO -- : Parameters: {"all"=>"true", "auto_assign"=>"true", "_"=>"1691994834287", "id"=>"5368"}
I, [2023-08-18T16:06:49.864249#85812-2980100] INFO -- : Started PUT "/api/v1/taskbar/43337" for xxxxxxxxxxx at 2023-08-18 16:06:49 +0200
I, [2023-08-18T16:06:49.864506#85810-2811040] INFO -- : Started GET "/api/v1/tickets/5641?all=true&auto_assign=true&_=1691994834288" for xxxxxxxx at 2023-08-18 16:06:49 +0200
I, [2023-08-18T16:06:49.872337#85810-2811040] INFO -- : Processing by TicketsController#show as JSON
I, [2023-08-18T16:06:49.872399#85810-2811040] INFO -- : Parameters: {"all"=>"true", "auto_assign"=>"true", "_"=>"1691994834288", "id"=>"5641"}
I, [2023-08-18T16:06:49.872982#85812-2980100] INFO -- : Processing by TaskbarController#update as JSON
I, [2023-08-18T16:06:49.873062#85812-2980100] INFO -- : Parameters: {"key"=>"Ticket-4350", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"form_id"=>"985934539"}}, "params"=>{"ticket_id"=>"4350", "init"=>true}, "prio"=>32, "notify"=>true, "active"=>false, "attachments"=>[], "updated_at"=>"2023-07-25T07:20:59.442Z", "id"=>"43337"}
I, [2023-08-18T16:06:49.908125#85812-2980100] INFO -- : Completed 200 OK in 35ms (Views: 0.4ms | ActiveRecord: 5.9ms | Allocations: 10822)
I, [2023-08-18T16:06:50.095110#85801-3310680] INFO -- : Unsubscribing from channel: {"channel":"GraphqlChannel","channelId":"18a08f8c17d"}
I, [2023-08-18T16:06:50.095707#85801-3310680] INFO -- : GraphqlChannel stopped streaming from graphql-subscription:d6a135d4-8d15-4506-a1c7-a0b90b8a5908
I, [2023-08-18T16:06:50.096099#85801-3310680] INFO -- : GraphqlChannel stopped streaming from graphql-event::onlineNotificationsCount:userId:gid://zammad/User/8
I, [2023-08-18T16:06:50.106242#85801-3310680] INFO -- : GraphqlChannel#execute({"query"=>"subscription ticketUpdates($ticketId: ID!) {\n ticketUpdates(ticketId: $ticketId) {\n ticket {\n ...ticketAttributes\n mentions {\n totalCount\n edges {\n node {\n ...ticketMention\n __typename\n }\n cursor\n __typename\n }\n __typename\n }\n __typename\n }\n __typename\n }\n}\n\nfragment ticketAttributes on Ticket {\n id\n internalId\n number\n title\n createdAt\n escalationAt\n updatedAt\n pendingTime\n owner {\n id\n internalId\n firstname\n lastname\n __typename\n }\n customer {\n id\n internalId\n firstname\n lastname\n fullname\n image\n vip\n active\n outOfOffice\n email\n organization {\n id\n internalId\n name\n active\n objectAttributeValues {\n ...objectAttributeValues\n __typename\n }\n __typename\n }\n hasSecondaryOrganizations\n policy {\n update\n __typename\n }\n __typename\n }\n organization {\n id\n internalId\n name\n __typename\n }\n state {\n id\n name\n stateType {\n name\n __typename\n }\n __typename\n }\n group {\n id\n name\n emailAddress {\n name\n emailAddress\n __typename\n }\n __typename\n }\n priority {\n id\n name\n defaultCreate\n uiColor\n __typename\n }\n objectAttributeValues {\n ...objectAttributeValues\n __typename\n }\n policy {\n update\n agentReadAccess\n __typename\n }\n tags\n subscribed\n preferences\n stateColorCode\n __typename\n}\n\nfragment objectAttributeValues on ObjectAttributeValue {\n attribute {\n name\n display\n __typename\n }\n value\n renderedLink\n __typename\n}\n\nfragment ticketMention on Mention {\n user {\n id\n internalId\n firstname\n lastname\n fullname\n vip\n outOfOffice\n active\n image\n __typename\n }\n __typename\n}", "variables"=>{"ticketId"=>"gid://zammad/Ticket/8307"}, "operationName"=>"ticketUpdates"})
I, [2023-08-18T16:06:50.112824#85812-3034480] INFO -- : Started POST "/graphql" for xxxxxxxxx at 2023-08-18 16:06:50 +0200
I, [2023-08-18T16:06:50.142020#85801-3310720] INFO -- : GraphqlChannel#execute({"query"=>"subscription ticketArticleUpdates($ticketId: ID!) {\n ticketArticleUpdates(ticketId: $ticketId) {\n addArticle {\n id\n createdAt\n __typename\n }\n updateArticle {\n ...ticketArticleAttributes\n __typename\n }\n removeArticleId\n __typename\n }\n}\n\nfragment ticketArticleAttributes on TicketArticle {\n id\n internalId\n from {\n raw\n parsed {\n name\n emailAddress\n isSystemAddress\n __typename\n }\n __typename\n }\n messageId\n to {\n raw\n parsed {\n name\n emailAddress\n isSystemAddress\n __typename\n }\n __typename\n }\n cc {\n raw\n parsed {\n name\n emailAddress\n isSystemAddress\n __typename\n }\n __typename\n }\n subject\n replyTo {\n raw\n parsed {\n name\n emailAddress\n isSystemAddress\n __typename\n }\n __typename\n }\n messageId\n messageIdMd5\n inReplyTo\n contentType\n references\n attachmentsWithoutInline {\n internalId\n name\n size\n type\n preferences\n __typename\n }\n preferences\n bodyWithUrls\n internal\n createdAt\n author {\n id\n fullname\n firstname\n lastname\n email\n active\n image\n vip\n outOfOffice\n authorizations {\n provider\n uid\n username\n __typename\n }\n __typename\n }\n type {\n name\n communication\n __typename\n }\n sender {\n name\n __typename\n }\n securityState {\n encryptionMessage\n encryptionSuccess\n signingMessage\n signingSuccess\n type\n __typename\n }\n __typename\n}", "variables"=>{"ticketId"=>"gid://zammad/Ticket/8307"}, "operationName"=>"ticketArticleUpdates"})
I, [2023-08-18T16:06:50.167074#85801-3312660] INFO -- : GraphqlChannel is streaming from graphql-event::ticketUpdates:ticketId:gid://zammad/Ticket/8307
I, [2023-08-18T16:06:50.167180#85801-3312620] INFO -- : GraphqlChannel is streaming from graphql-subscription:61b1d985-0b20-4839-b19f-ba01321c46f6
I, [2023-08-18T16:06:50.171939#85801-3312660] INFO -- : GraphqlChannel is streaming from graphql-subscription:b4f4a36d-a540-4bf8-8547-0bfdf0823fed
I, [2023-08-18T16:06:50.172023#85801-3312620] INFO -- : GraphqlChannel is streaming from graphql-event::ticketArticleUpdates:ticketId:gid://zammad/Ticket/8307
I, [2023-08-18T16:06:50.205355#85801-3164560] INFO -- : Completed 200 OK in 1427ms (Views: 18.3ms | ActiveRecord: 44.7ms | Allocations: 606931)
I, [2023-08-18T16:06:50.362546#85812-3034480] INFO -- : Processing by GraphqlController#execute as */*
I, [2023-08-18T16:06:50.362769#85812-3034480] INFO -- : Parameters: {"_json"=>[{"operationName"=>"ticket", "variables"=>{"ticketId"=>"gid://zammad/Ticket/8307", "mentionsCount"=>5}, "query"=>"query ticket($ticketId: ID, $ticketInternalId: Int, $ticketNumber: String, $mentionsCount: Int) {\n ticket(\n ticket: {ticketId: $ticketId, ticketInternalId: $ticketInternalId, ticketNumber: $ticketNumber}\n ) {\n ...ticketAttributes\n createArticleType {\n id\n name\n __typename\n }\n mentions(first: $mentionsCount) {\n totalCount\n edges {\n node {\n ...ticketMention\n __typename\n }\n cursor\n __typename\n }\n __typename\n }\n __typename\n }\n}\n\nfragment ticketAttributes on Ticket {\n id\n internalId\n number\n title\n createdAt\n escalationAt\n updatedAt\n pendingTime\n owner {\n id\n internalId\n firstname\n lastname\n __typename\n }\n customer {\n id\n internalId\n firstname\n lastname\n fullname\n image\n vip\n active\n outOfOffice\n email\n organization {\n id\n internalId\n name\n active\n objectAttributeValues {\n ...objectAttributeValues\n __typename\n }\n __typename\n }\n hasSecondaryOrganizations\n policy {\n update\n __typename\n }\n __typename\n }\n organization {\n id\n internalId\n name\n __typename\n }\n state {\n id\n name\n stateType {\n name\n __typename\n }\n __typename\n }\n group {\n id\n name\n emailAddress {\n name\n emailAddress\n __typename\n }\n __typename\n }\n priority {\n id\n name\n defaultCreate\n uiColor\n __typename\n }\n objectAttributeValues {\n ...objectAttributeValues\n __typename\n }\n policy {\n update\n agentReadAccess\n __typename\n }\n tags\n subscribed\n preferences\n stateColorCode\n __typename\n}\n\nfragment objectAttributeValues on ObjectAttributeValue {\n attribute {\n name\n display\n __typename\n }\n value\n renderedLink\n __typename\n}\n\nfragment ticketMention on Mention {\n user {\n id\n internalId\n firstname\n lastname\n fullname\n vip\n outOfOffice\n active\n image\n __typename\n }\n __typename\n}"}, {"operationName"=>"objectManagerFrontendAttributes", "variables"=>{"object"=>"Ticket"}, "query"=>"query objectManagerFrontendAttributes($object: EnumObjectManagerObjects!) {\n objectManagerFrontendAttributes(object: $object) {\n attributes {\n name\n display\n dataType\n dataOption\n isInternal\n screens\n __typename\n }\n screens {\n name\n attributes\n __typename\n }\n __typename\n }\n}"}, {"operationName"=>"ticketLiveUserUpsert", "variables"=>{"id"=>"gid://zammad/Ticket/8307", "editing"=>false, "app"=>"mobile"}, "query"=>"mutation ticketLiveUserUpsert($id: ID!, $app: EnumTaskbarApp!, $editing: Boolean!) {\n ticketLiveUserUpsert(id: $id, app: $app, editing: $editing) {\n success\n errors {\n ...errors\n __typename\n }\n __typename\n }\n}\n\nfragment errors on UserError {\n message\n field\n __typename\n}"}, {"operationName"=>"ticketArticles", "variables"=>{"loadDescription"=>true, "ticketId"=>"gid://zammad/Ticket/8307", "pageSize"=>5}, "query"=>"query ticketArticles($ticketId: ID, $ticketInternalId: Int, $ticketNumber: String, $beforeCursor: String, $afterCursor: String, $pageSize: Int, $loadDescription: Boolean = true) {\n description: ticketArticles(\n ticket: {ticketId: $ticketId, ticketInternalId: $ticketInternalId, ticketNumber: $ticketNumber}\n first: 1\n ) @include(if: $loadDescription) {\n edges {\n node {\n ...ticketArticleAttributes\n __typename\n }\n __typename\n }\n __typename\n }\n articles: ticketArticles(\n ticket: {ticketId: $ticketId, ticketInternalId: $ticketInternalId, ticketNumber: $ticketNumber}\n before: $beforeCursor\n after: $afterCursor\n last: $pageSize\n ) {\n totalCount\n edges {\n node {\n ...ticketArticleAttributes\n __typename\n }\n cursor\n __typename\n }\n pageInfo {\n endCursor\n startCursor\n hasPreviousPage\n __typename\n }\n __typename\n }\n}\n\nfragment ticketArticleAttributes on TicketArticle {\n id\n internalId\n from {\n raw\n parsed {\n name\n emailAddress\n isSystemAddress\n __typename\n }\n __typename\n }\n messageId\n to {\n raw\n parsed {\n name\n emailAddress\n isSystemAddress\n __typename\n }\n __typename\n }\n cc {\n raw\n parsed {\n name\n emailAddress\n isSystemAddress\n __typename\n }\n __typename\n }\n subject\n replyTo {\n raw\n parsed {\n name\n emailAddress\n isSystemAddress\n __typename\n }\n __typename\n }\n messageId\n messageIdMd5\n inReplyTo\n contentType\n references\n attachmentsWithoutInline {\n internalId\n name\n size\n type\n preferences\n __typename\n }\n preferences\n bodyWithUrls\n internal\n createdAt\n author {\n id\n fullname\n firstname\n lastname\n email\n active\n image\n vip\n outOfOffice\n authorizations {\n provider\n uid\n username\n __typename\n }\n __typename\n }\n type {\n name\n communication\n __typename\n }\n sender {\n name\n __typename\n }\n securityState {\n encryptionMessage\n encryptionSuccess\n signingMessage\n signingSuccess\n type\n __typename\n }\n __typename\n}"}]}
E, [2023-08-18T16:06:50.414709#85812-3034480] ERROR -- : wrong number of arguments (given 2, expected 1) (ArgumentError)
app/graphql/gql/fields/base_field.rb:15:in `resolve'
app/controllers/graphql_controller.rb:38:in `multiplex'
app/controllers/graphql_controller.rb:17:in `execute'
app/controllers/application_controller/has_download.rb:21:in `block (4 levels) in <module:HasDownload>'
app/controllers/application_controller/has_download.rb:20:in `block (3 levels) in <module:HasDownload>'
app/controllers/application_controller/has_download.rb:19:in `block (2 levels) in <module:HasDownload>'
app/controllers/application_controller/handles_transitions.rb:16:in `handle_transaction'
I, [2023-08-18T16:06:50.418648#85812-3034480] INFO -- : Completed 422 Unprocessable Entity in 56ms (Views: 0.2ms | ActiveRecord: 6.1ms | Allocations: 25820)
I, [2023-08-18T16:06:50.490635#85801-3310720] INFO -- : Unsubscribing from channel: {"channel":"GraphqlChannel","channelId":"18a08f9bb6c"}
I, [2023-08-18T16:06:50.491148#85801-3310720] INFO -- : GraphqlChannel stopped streaming from graphql-subscription:61b1d985-0b20-4839-b19f-ba01321c46f6
I, [2023-08-18T16:06:50.491556#85801-3310720] INFO -- : GraphqlChannel stopped streaming from graphql-event::ticketUpdates:ticketId:gid://zammad/Ticket/8307
I, [2023-08-18T16:06:50.491846#85801-3310680] INFO -- : Unsubscribing from channel: {"channel":"GraphqlChannel","channelId":"18a08f910f1"}
I, [2023-08-18T16:06:50.492357#85801-3310680] INFO -- : GraphqlChannel stopped streaming from graphql-subscription:b4f4a36d-a540-4bf8-8547-0bfdf0823fed
I, [2023-08-18T16:06:50.492493#85801-3310680] INFO -- : GraphqlChannel stopped streaming from graphql-event::ticketArticleUpdates:ticketId:gid://zammad/Ticket/8307
I, [2023-08-18T16:06:50.512882#85812-3033220] INFO -- : Started POST "/graphql" for xxxxxxxxx at 2023-08-18 16:06:50 +0200
I, [2023-08-18T16:06:50.517890#85812-3033220] INFO -- : Processing by GraphqlController#execute as */*
I, [2023-08-18T16:06:50.517959#85812-3033220] INFO -- : Parameters: {"_json"=>[{"operationName"=>"ticketLiveUserDelete", "variables"=>{"id"=>"gid://zammad/Ticket/8307", "app"=>"mobile"}, "query"=>"mutation ticketLiveUserDelete($id: ID!, $app: EnumTaskbarApp!) {\n ticketLiveUserDelete(id: $id, app: $app) {\n success\n errors {\n ...errors\n __typename\n }\n __typename\n }\n}\n\nfragment errors on UserError {\n message\n field\n __typename\n}"}]}
I, [2023-08-18T16:06:50.539982#85812-3033220] INFO -- : Completed 200 OK in 22ms (Views: 0.2ms | ActiveRecord: 5.1ms | Allocations: 8028)
I, [2023-08-18T16:06:51.023531#85812-2980060] INFO -- : Started PUT "/api/v1/taskbar/44054" for xxxxxxxxxx at 2023-08-18 16:06:51 +0200
I, [2023-08-18T16:06:51.023559#85804-2610220] INFO -- : Started GET "/api/v1/tickets/5747?all=true&auto_assign=true&_=1691994834289" for xxxxxxxxxxx at 2023-08-18 16:06:51 +0200
I, [2023-08-18T16:06:51.028672#85804-2610220] INFO -- : Processing by TicketsController#show as JSON
I, [2023-08-18T16:06:51.028734#85804-2610220] INFO -- : Parameters: {"all"=>"true", "auto_assign"=>"true", "_"=>"1691994834289", "id"=>"5747"}
I, [2023-08-18T16:06:51.029964#85812-2980060] INFO -- : Processing by TaskbarController#update as JSON
I, [2023-08-18T16:06:51.030049#85812-2980060] INFO -- : Parameters: {"key"=>"Ticket-4412", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"form_id"=>"354579711"}}, "params"=>{"ticket_id"=>"4412", "init"=>true}, "prio"=>34, "notify"=>false, "active"=>false, "attachments"=>[], "updated_at"=>"2023-07-25T07:20:58.387Z", "id"=>"44054"}
I, [2023-08-18T16:06:51.064393#85812-2980060] INFO -- : Completed 200 OK in 34ms (Views: 0.4ms | ActiveRecord: 7.8ms | Allocations: 10822)
I, [2023-08-18T16:06:51.201546#85810-2811040] INFO -- : Completed 200 OK in 1329ms (Views: 18.2ms | ActiveRecord: 36.3ms | Allocations: 592886)
I, [2023-08-18T16:06:52.178961#85801-3022880] INFO -- : Started GET "/api/v1/tickets/2692?all=true&auto_assign=true&_=1691994834290" for xxxxxxxxxxx at 2023-08-18 16:06:52 +0200
I, [2023-08-18T16:06:52.184408#85801-3022880] INFO -- : Processing by TicketsController#show as JSON
I, [2023-08-18T16:06:52.184465#85801-3022880] INFO -- : Parameters: {"all"=>"true", "auto_assign"=>"true", "_"=>"1691994834290", "id"=>"2692"}
I, [2023-08-18T16:06:52.530394#85804-2610220] INFO -- : Completed 200 OK in 1502ms (Views: 21.8ms | ActiveRecord: 42.2ms | Allocations: 603592)
I, [2023-08-18T16:06:52.868871#85707-112200] INFO -- : ProcessScheduledJobs running...
I, [2023-08-18T16:06:52.871137#85707-112200] INFO -- : Running job thread for 'Check channels.' (Channel.fetch) status is: sleep
I, [2023-08-18T16:06:52.871340#85707-112200] INFO -- : Running job thread for 'Check 'Channel' streams.' (Channel.stream) status is: sleep
I, [2023-08-18T16:06:52.871377#85707-112200] INFO -- : Running job thread for 'Generate 'Session' data.' (Sessions.jobs) status is: sleep
I, [2023-08-18T16:06:52.871472#85707-112200] INFO -- : Running job thread for 'Process ticket escalations.' (Ticket.process_escalation) status is: sleep
I, [2023-08-18T16:06:52.873164#85707-112200] INFO -- : Running job thread for 'Execute planned jobs.' (Job.run) status is: sleep
I, [2023-08-18T16:06:53.646659#85801-3022880] INFO -- : Completed 200 OK in 1462ms (Views: 321.0ms | ActiveRecord: 44.5ms | Allocations: 625867)
I, [2023-08-18T16:06:53.663372#85801-3132440] INFO -- : Started GET "/api/v1/tickets/5957?all=true&auto_assign=true&_=1691994834291" for xxxxxxxxxxx at 2023-08-18 16:06:53 +0200
I, [2023-08-18T16:06:53.668907#85801-3132440] INFO -- : Processing by TicketsController#show as JSON
I, [2023-08-18T16:06:53.668969#85801-3132440] INFO -- : Parameters: {"all"=>"true", "auto_assign"=>"true", "_"=>"1691994834291", "id"=>"5957"}
I, [2023-08-18T16:06:54.807267#85801-3132440] INFO -- : Completed 200 OK in 1138ms (Views: 18.1ms | ActiveRecord: 37.6ms | Allocations: 584651)
I, [2023-08-18T16:06:55.936893#85812-3032960] INFO -- : Started GET "/api/v1/tickets/5996?all=true&auto_assign=true&_=1691994834292" for xxxxxxxxxxx at 2023-08-18 16:06:55 +0200
I, [2023-08-18T16:06:55.942236#85812-3032960] INFO -- : Processing by TicketsController#show as JSON
I, [2023-08-18T16:06:55.942291#85812-3032960] INFO -- : Parameters: {"all"=>"true", "auto_assign"=>"true", "_"=>"1691994834292", "id"=>"5996"}
I, [2023-08-18T16:06:57.039358#85812-3032960] INFO -- : Completed 200 OK in 1097ms (Views: 17.6ms | ActiveRecord: 35.7ms | Allocations: 587840)
I, [2023-08-18T16:06:59.258838#85812-2980100] INFO -- : Started GET "/api/v1/tickets/6212?all=true&auto_assign=true&_=1691994834293" for xxxxxxxxxxx at 2023-08-18 16:06:59 +0200
I, [2023-08-18T16:06:59.264224#85812-2980100] INFO -- : Processing by TicketsController#show as JSON
I, [2023-08-18T16:06:59.264285#85812-2980100] INFO -- : Parameters: {"all"=>"true", "auto_assign"=>"true", "_"=>"1691994834293", "id"=>"6212"}
I, [2023-08-18T16:07:00.349961#85801-3164500] INFO -- : Started PUT "/api/v1/taskbar/52862" for xxxxxxxxxxx at 2023-08-18 16:07:00 +0200
I, [2023-08-18T16:07:00.355494#85801-3164500] INFO -- : Processing by TaskbarController#update as JSON
I, [2023-08-18T16:07:00.355573#85801-3164500] INFO -- : Parameters: {"key"=>"Ticket-5368", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"form_id"=>"670027585"}}, "params"=>{"ticket_id"=>"5368", "init"=>true}, "prio"=>37, "notify"=>false, "active"=>false, "attachments"=>[], "updated_at"=>"2023-04-12T06:13:02.016Z", "id"=>"52862"}
I, [2023-08-18T16:07:00.384508#85801-3164500] INFO -- : Completed 200 OK in 29ms (Views: 0.4ms | ActiveRecord: 5.6ms | Allocations: 10794)
I, [2023-08-18T16:07:00.564233#85812-2980100] INFO -- : Completed 200 OK in 1300ms (Views: 16.1ms | ActiveRecord: 35.4ms | Allocations: 584764)
I, [2023-08-18T16:07:01.496694#85812-3034480] INFO -- : Started PUT "/api/v1/taskbar/55561" for xxxxxxxxxxx at 2023-08-18 16:07:01 +0200
I, [2023-08-18T16:07:01.498036#85804-2174460] INFO -- : Started GET "/api/v1/tickets/6716?all=true&auto_assign=true&_=1691994834294" for xxxxxxxxxxx at 2023-08-18 16:07:01 +0200
I, [2023-08-18T16:07:01.502131#85812-3034480] INFO -- : Processing by TaskbarController#update as JSON
I, [2023-08-18T16:07:01.502212#85812-3034480] INFO -- : Parameters: {"key"=>"Ticket-5641", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"form_id"=>"181369941"}}, "params"=>{"ticket_id"=>"5641", "init"=>true}, "prio"=>38, "notify"=>false, "active"=>false, "attachments"=>[], "updated_at"=>"2023-07-11T07:41:34.554Z", "id"=>"55561"}
I, [2023-08-18T16:07:01.503341#85804-2174460] INFO -- : Processing by TicketsController#show as JSON
I, [2023-08-18T16:07:01.503397#85804-2174460] INFO -- : Parameters: {"all"=>"true", "auto_assign"=>"true", "_"=>"1691994834294", "id"=>"6716"}
I, [2023-08-18T16:07:01.531204#85812-3034480] INFO -- : Completed 200 OK in 29ms (Views: 0.4ms | ActiveRecord: 5.3ms | Allocations: 10792)
I, [2023-08-18T16:07:02.644904#85810-2767960] INFO -- : Started PUT "/api/v1/taskbar/56845" for xxxxxxxxx at 2023-08-18 16:07:02 +0200
I, [2023-08-18T16:07:02.645208#85812-3033220] INFO -- : Started GET "/api/v1/tickets/6788?all=true&auto_assign=true&_=1691994834295" for xxxxxxxxxxx at 2023-08-18 16:07:02 +0200
I, [2023-08-18T16:07:02.645237#85801-3050980] INFO -- : Started GET "/api/v1/tickets/6893?all=true&auto_assign=true&_=1691994834296" for xxxxxxxxxxx at 2023-08-18 16:07:02 +0200
I, [2023-08-18T16:07:02.650308#85801-3050980] INFO -- : Processing by TicketsController#show as JSON
I, [2023-08-18T16:07:02.650367#85801-3050980] INFO -- : Parameters: {"all"=>"true", "auto_assign"=>"true", "_"=>"1691994834296", "id"=>"6893"}
I, [2023-08-18T16:07:02.650302#85812-3033220] INFO -- : Processing by TicketsController#show as JSON
I, [2023-08-18T16:07:02.650445#85812-3033220] INFO -- : Parameters: {"all"=>"true", "auto_assign"=>"true", "_"=>"1691994834295", "id"=>"6788"}
I, [2023-08-18T16:07:02.650604#85810-2767960] INFO -- : Processing by TaskbarController#update as JSON
I, [2023-08-18T16:07:02.650758#85810-2767960] INFO -- : Parameters: {"key"=>"Ticket-5747", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"form_id"=>"066514275"}}, "params"=>{"ticket_id"=>"5747", "init"=>true}, "prio"=>39, "notify"=>true, "active"=>false, "attachments"=>[], "updated_at"=>"2023-07-11T07:41:30.298Z", "id"=>"56845"}
I, [2023-08-18T16:07:02.680913#85810-2767960] INFO -- : Completed 200 OK in 30ms (Views: 0.4ms | ActiveRecord: 5.3ms | Allocations: 10791)
I, [2023-08-18T16:07:02.831525#85804-2174460] INFO -- : Completed 200 OK in 1328ms (Views: 17.5ms | ActiveRecord: 36.1ms | Allocations: 589715)
I, [2023-08-18T16:07:02.873488#85707-112200] INFO -- : ProcessScheduledJobs running...
I, [2023-08-18T16:07:02.875182#85707-112200] INFO -- : Running job thread for 'Check channels.' (Channel.fetch) status is: sleep
I, [2023-08-18T16:07:02.875343#85707-112200] INFO -- : Running job thread for 'Check 'Channel' streams.' (Channel.stream) status is: sleep
I, [2023-08-18T16:07:02.875379#85707-112200] INFO -- : Running job thread for 'Generate 'Session' data.' (Sessions.jobs) status is: sleep
I, [2023-08-18T16:07:02.875474#85707-112200] INFO -- : Running job thread for 'Process ticket escalations.' (Ticket.process_escalation) status is: sleep
I, [2023-08-18T16:07:02.876772#85707-112200] INFO -- : Running job thread for 'Execute planned jobs.' (Job.run) status is: sleep
I, [2023-08-18T16:07:03.797351#85804-2589740] INFO -- : Started PUT "/api/v1/taskbar/58635" for xxxxxxxxxxx at 2023-08-18 16:07:03 +0200
I, [2023-08-18T16:07:03.802820#85804-2589740] INFO -- : Processing by TaskbarController#update as JSON
I, [2023-08-18T16:07:03.802900#85804-2589740] INFO -- : Parameters: {"key"=>"Ticket-2692", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"form_id"=>"066380395"}}, "params"=>{"ticket_id"=>"2692", "init"=>true}, "prio"=>40, "notify"=>true, "active"=>false, "attachments"=>[], "updated_at"=>"2023-07-25T07:21:01.555Z", "id"=>"58635"}
I, [2023-08-18T16:07:03.832569#85804-2589740] INFO -- : Completed 200 OK in 30ms (Views: 0.5ms | ActiveRecord: 5.5ms | Allocations: 10821)
I, [2023-08-18T16:07:03.988217#85801-3050980] INFO -- : Completed 200 OK in 1338ms (Views: 17.4ms | ActiveRecord: 36.0ms | Allocations: 588956)
I, [2023-08-18T16:07:03.991942#85812-3033220] INFO -- : Completed 200 OK in 1341ms (Views: 29.1ms | ActiveRecord: 37.8ms | Allocations: 595118)
I, [2023-08-18T16:07:04.891933#85804-2046100] INFO -- : Started PUT "/api/v1/taskbar/59232" for xxxxxxxxxxx at 2023-08-18 16:07:04 +0200
I, [2023-08-18T16:07:04.897412#85804-2046100] INFO -- : Processing by TaskbarController#update as JSON
I, [2023-08-18T16:07:04.897492#85804-2046100] INFO -- : Parameters: {"key"=>"Ticket-5957", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"form_id"=>"943765762"}}, "params"=>{"ticket_id"=>"5957", "init"=>true}, "prio"=>41, "notify"=>true, "active"=>false, "attachments"=>[], "updated_at"=>"2023-07-25T07:20:48.864Z", "id"=>"59232"}
I, [2023-08-18T16:07:04.927279#85804-2046100] INFO -- : Completed 200 OK in 30ms (Views: 0.4ms | ActiveRecord: 5.5ms | Allocations: 10785)