Important: If you are a Zammad Support or hosted customer and experience a technical issue, please refer to: support@zammad.com using your zammad-hostname / or company contract.
Used Zammad version: Zammada 2.5.x
Used Zammad installation source: (source, package, …)
Operating system: Linux
Browser + version: Firefox
Expected behavior:
Sending mail to our support mail creating ticket with number and title from email title.
Actual behavior:
Sended mail was creating ticket but without title.
I’ve got big mail(10MB) in queue, because one client send in reply 4K BMP file…
When it comes into ticket, titles creating normally. Everything works fine.
But why it was downloading for 4 days…