Hello Zammad Community,
I hope this message finds you well. I am relatively new to Zammad, but I have managed to configure several features to suit our company’s needs, including some advanced settings.
Currently, I am working on integrating time tracking with our ERP system using webhooks. The integration is mostly successful; however, I am facing an issue with the webhook payload. Specifically, the payload does not include the activity type of the time tracking entry, which would be crucial.
I would greatly appreciate any guidance or suggestions. I have noticed that even in the customizable payload, the variable is missing. Additionally, there it appears that not even the time tracking unit can be selected as a variable. Could this be a bug? Is anyone else working with timetrackings and webhooks?
Thank you in advance for your help!
Best regards,
Stefan Theiner
- Used Zammad version: 6.3.1
- Used Zammad installation type: package