Hi all,
Unfortunately the first experiences wit migrating didn’t made happy so far. After restoring the database on the new environment some things are not function normally.
What I did:
Steps 1 till 5, at which I import the .psql dump that I’ve exracted from the back-up file. That way I even do not have to change the database.yml file, since nothing did change.
The weird thing is however, that when I’ve tried to login i can’t. When logging in into a user account I can login, and I can see the overviews and tickets that are belonging to that account. When loggin in into an admin / agent account however I’ve receive a white screen.
Do you guys have any idea what this could be? How this could be solved?
Little sidenote: I also tried to move the database and settings by using the back-up and restore script. That however resolved in a server with a lot of 502 page not found error pages, and a lot of information being written into the log files (a lot of errors). For a CentOS to Ubuntu migration, that is not a good solution, or I am doing something terrible wrong.
Kind regards,
Mark