I don’t know if this is expected behavior - I couldn’t find anything in the forum or the documentation - but when migrating from OTRS 6 to Zammad everything is transferred perfectly, besides the already closed OTRS tickets. Is there a way to change that or to manually import them?
Thanks for the help!
- Used Zammad version:
- Used Zammad installation source: (source, package, …)
- Operating system:
- Migrating all tickets from otrs to zammad
- All tickets besides closed tickets are migrated
Steps to reproduce the behavior:
- Follow the guide: from OTRS — Zammad documentation I am using the command line option already