- Used Zammad version: 5.2.3
- Used Zammad installation type: package
- Operating system: Centos7.6
- Browser + version: Edge Version 107.0.1418.35 (Official build) (64-bit)
- Set up Microsoft365’ account already, the user sent a e-mail to our account(firstname.lastname@example.org). after I reply to the new ticket, the user can receive the email
- It does not work, the user can’t receive my e-mail. Check the error log and found that it is related to ElasticSearch, but I don’t know why.
Steps to reproduce the behavior:
- Tried to “systemctl stop elasticsearch”, and sent again but failed. the user still can’t receive my e-mail.
Thank you very much! I am looking forward to your reply.