Merge of tickets fails

Technical assistance
1

Infos:

  • Used Zammad version: 6.3.1-1726216368.79d6f9f3.jammy
  • Used Zammad installation type: package
  • Operating system: Ubuntu
  • Browser + version: Chrome & Edge

When I want to merge a ticket with another ticket I get the error message below.
I added Ticket States when this problem started occurring.
(No states removed)

Actual behavior:

image

Logging:
grep “FlovrJcu” /var/log/zammad/production.log

E, [2024-09-13T15:00:08.467215#735-149080] ERROR – : Error ID FlovrJcu: undefined method `id’ for nil:NilClass

2

Solved:

Changed the name from merged to Merged.
Now i have changed it back and i works

3

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