Infos:
- Used Zammad version: 5.2.1
- Used Zammad installation type: package
- Operating system: Ubuntu
- Browser + version: Chrome 103
Expected behavior:
When editing an object such as a user, or organization, the form submission should succeed, saving the object to the database, and close the modal.
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Actual behavior:
Sometimes, when an object edit form is submitted, a JS console error is thrown. The modal goes blank, freezes, and is never removed from the screen. The object is successfully updated in the database.
Steps to reproduce the behavior:
Unknown environment requirements
Steps to reproduce in our environment:
- Edit an organization
- Change a field (field type is phone number as an example)
- Click ‘Submit’
- Observe the edit modal does not disappear and a JS console stack trace appears.
- Attempt to edit the object again and observe previous changes were successfully applied.