Mass update users

Technical assistance
1

We are deboarding one of our customers, and would like to modify a large number of user accounts and set them to Inactive status. I have tried the scheduler, it only allows modifications of ticket object or send notifications and does not allow modifications on any other objects like users, customers etc.

Is there any way for me to mass-modify users in standard interface? I know we always have the option to build some custom program to use the APIs to achieve this, just checking if there is any way in standard as I may have missed something in documentation. Thank you for your time.

  • Used Zammad version: 6.5.2
  • Used Zammad installation type: package
  • Operating system: Ubuntu
  • Browser + version: Chrome 144
2

Changing of user via scheduler is possible since the 6.2 release: New Minor Release: Zammad 6.2

1 Like
3

Thank you so much, Dominik. I hadn’t noticed the option to select the object earlier, your support is much appreciated.

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