Make an objects attribute mandatory is it possible?

Technical assistance
1
  • Used Zammad version: 6.3.1-1728990975.00dde803.noble
  • Used Zammad installation type: Package
  • Operating system: Ubuntu 24.04

when a new ticket is generated from an email, there is a object with a default attribue
i would like to make it mandatory to change the default value as soon the owner pass from " - " so not assigned to a user

is it possible?

2

Hoping to clarify your request a bit. Are you looking to require the owner field be filled out for the ticket to be saved/updated?

3

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to make it simple

I need the “Destinazione” field (which has “Destinazione?” as its default value) to become mandatory to change whenever the owner is changed.