- Used Zammad version: Version 2.7.x
- Used Zammad installation source: (source, package, …) ubuntu deb package
- Operating system: Ubuntu 16.04
- Browser + version: Chrome 69.0.3497.100
Hi is there any possibility to add the “used Time” for a Ticket which the Agent track with the timeaccounting?
We would like to inform the customer when closing the Ticket about the used Time, because we are billing the costumer on Time based