Macros do not work from inside Overviews

wucherpfennig · February 6, 2020, 2:57pm

Infos:

Used Zammad version: 3.2
Used Zammad installation source: source
Operating system: Debian
Browser + version: Chrome, latest

Expected behavior:

Drag & Drop to run Macros

Actual behavior:

They do not work

Steps to reproduce the behavior:

See Video

dvnkln · February 7, 2020, 7:51am

Hey @wucherpfennig,

is it only this macro? Is it any macro?
How’s that macro configured?

cheers

wucherpfennig · February 7, 2020, 12:38pm

@dvnkln

actually it is the default “spam & close” macro. we noticed that it will cause the error from above if you have a macro configured with a “note action”. if you remove the note action it works well.

attached another example where it does NOTwork from the overview but from the ticket zoom it runs ok

MrGeneration · February 10, 2020, 4:20pm

Awwww man, sorry about that.
I already created an bug report:

Thanks for your time and effort!

system · June 9, 2020, 4:22pm

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