Macros do not work from inside Overviews


  • Used Zammad version: 3.2
  • Used Zammad installation source: source
  • Operating system: Debian
  • Browser + version: Chrome, latest

Expected behavior:

  • Drag & Drop to run Macros

Actual behavior:

  • They do not work

Steps to reproduce the behavior:

  • See Video

Hey @wucherpfennig,

is it only this macro? Is it any macro?
How’s that macro configured?



actually it is the default “spam & close” macro. we noticed that it will cause the error from above if you have a macro configured with a “note action”. if you remove the note action it works well.

attached another example where it does NOTwork from the overview but from the ticket zoom it runs ok

Awwww man, sorry about that.
I already created an bug report:

Thanks for your time and effort!

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