I use Zammad to support my customers. I have a web application. My customer is already logging in here. I refer my client to zammad. I don’t want it to log in here.
Is such a scenario possible?
- The web application connects as admin via zammad API.
- A single-use login token is created via API.
- Login token and url are combined https://zammaddomain/login/token/....token…
- The resulting URL is given to the customer.
- When the customer clicks on this URL, he logs in directly.