Limit 14 pages in overviews

[p.grisoli]

Infos:

• Used Zammad version: 6.3.0-1715168141.6baf144b.bullseye
• Used Zammad installation type: (source, package, docker-compose, …)
• Operating system: Linux debian
• Browser + version: Chrome 124.0.6367.158 / edge 124.0.2478.97

Expected behavior:

• Good morning, I seem to notice that there is a limit in the 14 page overviews.

Actual behavior:

• Is it possible to change this setting and have an unlimited overview?

Steps to reproduce the behavior:

[skip]

Hi!

A quick search gave interesting result about overviews and performance issues.

In my opinion this is an interesting read:

Can I create more than 20 Overviews?

Hello, I have 35 agents belongs to different departements (8 departement) to works on tickets. I have probably 100 customers or more. I want to create Overviews for each departement so at least 32 views. (Each departement should not see the tickets of the other departement ) Example: openedtickets-departement1, opentickets-departement2 … closedtickets-departement1, closedtickets-departement2… what I have seen that I should maximum create 20 overviews (https://admin-docs.zammad.org/en/la…

[p.grisoli]

The article indicated does not solve my problem, the problem persists that each overview has a viewing limit of 14 pages. Do you have any advice for solving this problem?

[MrGeneration]

@p.grisoli

Do you have any advice for solving this problem?

It is a hardcoded limit that’s what NDA’s answer provided to you as an answer.
You cannot overcome this as of now.

Fix your overviews to show only relevant stuff. Nobody will have a literal overview over 2100 tickets.