Infos:
- Used Zammad version: 2.4
- Used Zammad installation source: (source, package, …) DEB
- Operating system: Ubuntu 16.04
- Browser + version: Chrome latest
Expected behavior:
- Loign should work with LDAP Sync
Actual behavior:
We use Zammad now a while, we started with version 2.3. We set up the LDAP sync and in generally it works fine. Now we have one problem with one user. If I try to login with this user. I get the following error:
{"error": "undefined method `id` for nil:NilClass"}
The same occurs if I try to change to this user with the admin. After clicking “View from user’s perspective” I get the same error.
Have any one an idea whalt happen here. With the other abou 300 agent it works.