Infos:
- Used Zammad version: 4.1.0-1630433533.db312693.focal
- Used Zammad installation type: deb
- Operating system: Ubuntu 20
- Browser + version: any
Expected behavior:
- Login via LDAP possible
Actual behavior:
- Unable to login with LDAP users:
I, [2021-09-23T14:09:05.000331 #879315-70050590181800] INFO -- : Started POST "/api/v1/signin" for 192.168.1.166 at 2021-09-23 14:09:05 +0200
I, [2021-09-23T14:09:05.006739 #879315-70050590181800] INFO -- : Processing by SessionsController#create as JSON
I, [2021-09-23T14:09:05.006815 #879315-70050590181800] INFO -- : Parameters: {"username"=>"name.surname", "password"=>"[FILTERED]", "fingerprint"=>
"1877712558"}
I, [2021-09-23T14:09:05.008653 #879315-70050590181800] INFO -- : Max login failed reached for user name.surname.
I, [2021-09-23T14:09:05.008801 #879315-70050590181800] INFO -- : Login failed. Have you double-checked your credentials and completed the email verific
ation step? (Exceptions::NotAuthorized)
/opt/zammad/app/controllers/application_controller/authenticates.rb:175:in `raise_unified_login_error'
/opt/zammad/app/controllers/application_controller/authenticates.rb:149:in `authenticate_with_password'
/opt/zammad/app/controllers/sessions_controller.rb:10:in `create'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.4.6/lib/action_controller/metal/basic_implicit_render.rb:6:in `send_action'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.4.6/lib/abstract_controller/base.rb:194:in `process_action'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.4.6/lib/action_controller/metal/rendering.rb:30:in `process_action'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.4.6/lib/abstract_controller/callbacks.rb:42:in `block in process_action'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.6/lib/active_support/callbacks.rb:109:in `block in run_callbacks'
/opt/zammad/app/controllers/application_controller/has_secure_content_security_policy_for_downloads.rb:18:in `block (4 levels) in <module:HasSecureConte
ntSecurityPolicyForDownloads>'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.6/lib/active_support/notifications.rb:180:in `subscribed'
/opt/zammad/app/controllers/application_controller/has_secure_content_security_policy_for_downloads.rb:17:in `block (3 levels) in <module:HasSecureConte
ntSecurityPolicyForDownloads>'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.6/lib/active_support/notifications.rb:180:in `subscribed'
/opt/zammad/app/controllers/application_controller/has_secure_content_security_policy_for_downloads.rb:16:in `block (2 levels) in <module:HasSecureConte
ntSecurityPolicyForDownloads>'
Steps to reproduce the behavior:
- Configure LDAP against Samba Active Directory server
- Login using LDAP user
The LDAP configuration is correct, LDAP sync completes without errors and shows users.
