LDAP import jobs are stuck

Infos:

  • Used Zammad version: 6.3.1
  • Used Zammad installation type: (package)
  • Operating system: Ubuntu 22.04
  • Browser + version: Firefox latest

Expected behavior:

  • on my instance under LDAP Integration the Balkan for import jobs is stuck and whenever you click on LDAP Source the analysis comes up with a hanging bar which is always at the same place.

Actual behavior:

  • LDAP import no longer starts automatically, if you try to start it manually, the LDAP setup page opens with the following popup and does not respond to anything.