LDAP Configuration "Counting entries. This may take a while" never ends

[fthommen]

@Billy

Hi there, please try out these two possible solutions and see if it helps you:

1. The net-ldap gem Zammad uses is quite old. You can update this gem by updating this line to:

gem "net-ldap", :git => "git://github.com/ruby-ldap/ruby-net-ldap.git", :ref => '9daa954'

And then run bundle install to install the latest version of the net-ldap gem. Unfortunately the above instructions aren’t as easy to apply for a Debian package installation of Zammad.

I modified the file /opt/zammad/Gemfile according to your instructions, but when running bundle install I get the following error:

$ /opt/zammad/bin/bundle install
/usr/lib/ruby/2.1.0/rubygems.rb:235:in `bin_path': can't find gem bundler (>= 0) (Gem::GemNotFoundException)
	from /opt/zammad/bin/bundle:3:in `<main>'
$

The same error appears when running /opt/zammad/vendor/bundle/ruby/2.4.0/bin/bundle install. What else could I try? Sorry, Ruby is completely foreign territory for me

@Billy

2. Try restarting both the Zammad server and the LDAP server. My collage found that this sped up the LDAP sync considerably.

I have no possibility to restart the LDAP server.