We use schedules to delete tickets after a certain time, based among other things on the “closed at” (Schließzeit) filter. It seems this filter matches on the time of the first closing of the ticket, while we expected this to be the time of the last closing of the ticket.
From looking through the code it seems there are either
last_close_at in the DB or
close_time in the code that would match our requirement, those don’t seem to be surfaced as a filter in the schedule interface though. Would it be possible to have one of those added? Clarifying “closed_at”/Schließzeit to denote this relates to the first time an issue was closed would also be helpful to avoid others having this issue.