if you want to take over a Knowledge Base article by “??” as Shortcut, it seems that only the categories are listed as Display name. even though the answer Title should be displayed there.
Plugin not, but we once had the problem that text modules are not sorted alphabetically. for this we had added in text modules JS few line codes. If I remove that the answers are displayed. Whatever, sorry I caused this myself.
But an alphabetical sorting for text modules directly from the house would be nice anyway