Is there any way to set the knowledge base so that the first group “Customers1” can see category 1 (read only) and the second group “Customers2” can only see category 2?
They both need to be readers. From there on you can further limit the permissions:
https://user-docs.zammad.org/en/latest/extras/knowledge-base.html#granular-category-permissions
This topic was automatically closed after 416 days. New replies are no longer allowed.