Title: Shortcut – Take Ticket
- What is your original issue/pain point you want to solve?
- Fewer clicks to pull a ticket to myself
- Which are one or two concrete situations where this problem hurts the most?
- When selecting relevant tickets to work on, I want to quickly pull the ticket to my own list
- Why is it not solvable with the Zammad standard?
- There is no ticket shortcut yet
- What is your expectation/what do you want to achieve?
- Analogue to shift+C for close, I want something like shift+T to take a ticket.