Issue With the Multi Tree Select

Infos:

  • Used Zammad version:
  • Used Zammad installation type: (source, package, docker-compose, …)
  • Operating system:
  • Browser + version:

Expected behavior:

  • In Zammad While I using a multy tree select option for Issue part name in the ticket creation example while clicking Sonic RMS -Standalone RMS - RMS4PBA105

Actual behavior:

  • it automatically changing to this [“Sonic RMS -Standalone RMS - RMS4PBA105”] and showing this error while Updating or creating the TTs Invalid value ‘[“["Sonic RMS -Standalone RMS - RMS4PBA105"]”]’ for field ‘defectpartname’! Error Coming

Steps to reproduce the behavior:

  • Create a Multi tree select and add rows only then create one TT or update existing
    *Note: Sometimes only this issue is coming.