Issue on notification for remember pending

Technical assistance
1

  • Used Zammad version:
    version 6.2.0-1704792691.00f9f486.bullseye

  • Used Zammad installation type: (source, package, docker-compose, …)
    PACKAGE

  • Operating system:
    DEBIAN

  • Browser + version:

Expected behavior:

Having notification for remember pending fews minutes after end of remember pending

Actual behavior:

Notification for remember pending show up aleatory like fews minutes or hour after end of remember pending

Steps to reproduce the behavior:

Setup remember pending on a ticket
*

Actually when i setup a pending remember on a ticket, i have well the notification, but not at the end sheduled pending remember.

Thats random , sometime 40/50 Minutes after the ending date sometime few hours.

I think we have a task who check if i we have sheduled pending remember expired and send the notification if true.

maybe i have a issue on the execution of thats task, because seems ok when is runing because i have well the notification in the end.

Someone have any recomendation ?