Hi,
I would like to use Zammad as our customer support tool. However, it is not familiar for our agents and customer with the English terms on Web UI of Zammad.
I notice that Zammad provides multi-language selection including Chinese Simple, but not Chinese Traditional (zh-TW) which we do need.
Is there anyway I can add this option (Chinese Traditional) for locale selection since it’s important for the system users?
Anything I can do manually would be ok for me if it’s possible.
Please don’t mention forum members out of the blue. :-/
If you want to provide translations for a whole new language, please contact sales [at] zammad [dot] com for the required steps.
You’ll be provided a CSV for translation which then will be used for adding the language.
Since I’m using free version of Zammad, it would be kind of you to let me know a good way I can contribute to Zammad translation of Chinese Traditional?
I’m using the latest version of Zammad docker containers. Should I install Zammad from source for this purpose? Or there is a document for development concept I can follow.
Sorry to bother.
ps. Zammad is a very friendly tool of ticketing request management.