Infos:
Hi,
Zammad instalation for testing on linux rocky went OK till initial admin user setup. After providing first name/last name/e-mail/pass I received “Internal server error 500” and login page appeared. Every single action after that ends with the same error 500. Nothing in nginx logs. Only error in production Zammad log:
Timeout::ExitException (execution expired):
lib/service/geo_ip/zammad.rb:42:in rescue in location' lib/service/geo_ip/zammad.rb:17:in location’
lib/service/geo_ip.rb:38:in location' app/controllers/application_controller/has_user.rb:80:in session_update’
app/controllers/application_controller/handles_transitions.rb:16:in `handle_transaction’
Could you please check?
- Used Zammad version: 6.6.0-alpha-1742811718.dd7e3605.centos9
- Used Zammad installation type: package
- Operating system: rocky linux 9.5
- Browser + version: any
Expected behavior:
- Normal start configuration process.
Actual behavior:
- Mainpage show following:
class=“error-message”<% end %>>
500: An unknown error occurred.
<% if !@traceback %>
Something went wrong.
<% else %>
<%= @exception.message %>
<% if @exception.backtrace %>
<% @exception.backtrace.each {|row| %>
<%= row %>
<% } %>
<% end %> <% end %>
Steps to reproduce the behavior:
- Fresh install on rocky linux 9.5