I am reaching out to seek your valuable assistance and expertise in integrating the New Relic monitoring tool with Zammad. As we recognize the immense benefits that this integration can bring to our support ticket management and system performance optimization, we believe that your collective knowledge and experiences can greatly contribute to our successful implementation.
If you have prior experience or insights into integrating Zammad with New Relic, we kindly request your guidance in outlining the necessary steps and best practices. Specifically, we would greatly appreciate your input on the following aspects:
- Integration Requirements
- Monitoring Metrics (AWS)
- Automating Ticket Creation
We understand that each organization’s setup and requirements may vary, but any insights or guidance you can provide will be immensely valuable to us. Your expertise can not only help us streamline our support operations but also empower us to proactively monitor and optimize our system’s performance.
Thank you in advance for your assistance and support. We truly appreciate your contributions to the Zammad community and look forward to hearing from you.
Sincerely,
Jigar Soni