Inline images broken on knowledge articles when access by role based reader


  • Used Zammad version: 3.1
  • Used Zammad installation source:package
  • Operating system: Debian 9
  • Browser + version: Chrome latest

Expected behavior:

  • User with reader permission should have access to inline imagens on Knowledge Base articles.

Actual behavior:

  • Inline images are broken:

Steps to reproduce the behavior:

  • Configure a role with only reader permission on Knowldge base


  • Add a user to that role
  • Try to access some article with inline images

As soon as I add the editor permission, the user can access inline imagens. If i remove, images are gone.

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