Indention of the list items in knowledge base


  • Used Zammad version: 5.1.0
  • Used Zammad installation type: package
  • Operating system: Debian 10
  • Browser + version: Chrome/Firefox/Edge latest

Expected behavior:

  • Ordered/Unordered list items are indent in the articles of knowledge base

Actual behavior:

  • Ordered/Unordered list items are outdent

Steps to reproduce the behavior:

  • As the following figure shows, the list items appears outdent instead of indent in a knowledge base article. Is there a way to make list items indent?
1 Like

This behavior appeared just recently. As i were on leave for a few weeks i can not pin it down to being caused by the recent update to zammad 5.1.0. But that was / is my first thought.
What i can say for certain is, that this should be consindered a bug, as the listitems were indent in the past.

We also struggle with this behavior as this looks realy bad in our KB articles.

I am also noticing that the formatting appears to be rendering incorrectly in our instance.

Here is an example of what the answer looks like within zammad:

And how it renders from the public knowledge base site:

The indented lines are not behaving as expected.

Just as reference, this has been filed as a bug:

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