Infos:
- Used Zammad version: This is Zammad version 6.1.0-1701163867.5a81e629.bullseye
- Used Zammad installation type: (source, package, docker-compose, …) package
- Operating system: “Debian GNU/Linux 11 (bullseye)”
- Browser + version: /
Expected behavior:
- Updating use
sudo apt-get update / sudo apt-get update
should update Zammad to 6.2 but receiving database error we did not get with previous versions.
Actual behavior:
- When running
sudo apt-get upgrade
receiving Error: Incompatible database backend version (PostgreSQL 10+ required: 9.6.24 found)
Steps to reproduce the behavior:
- Updating to 6.2 using deb packages.
Extra info:
PostgreSQL 9.6 and 13 are installed.
Could not find a reference in the release notes of 6.2 that this required PostgreSQL 10+.
In the Zammad docs for configuring the database server I could not find the upgrade path from older PostgreSQL versions. Also could not find any related topics on the community site.
I restored a snapshot and we’re back running 6.1.
Thanks for any advice how to move to PostgreSQL 10+ and letting us run Zammad 6.2.