Importing old email archive


  • Used Zammad version: 3.6.0
  • Used Zammad installation source: Docker Container
  • Operating system: Ubuntu 20.04
  • Browser + version: Brave 1.18.70

Expected behavior:

  • When I configure Email Inbound in Experts options it has to ask me the “Import as:” option.

Actual behavior:

  • I have a mailbox with about 800 read emails and just a few of recent unread emails, but the import process doesn’t ask me to archive the imported emails.

Steps to reproduce the behavior:

  • Try to Configure Email Inbound with old messagges

Solved, look at this Zammad Mailbox Archive issues

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