Import Organization with LDAP

[redbear-ger]

I can’t import the Organization (organization_id) from LDAP. Would be nice if I could add that field.

Or is there a workaround?

[MrGeneration]

Technically you could map those fields - but you’d need to have your organization ID within your ldap. You normally don’t, but have the organization name. So that won’t work for you I guess.

You might want to use domain based assignment, but need to ensure that the organization is there before you create your user(s).

[redbear-ger]

Yep… before

So I tried to delete some user and do the sync again. Didnt find the delete button, googled…

→ Ability of deleting customers and / or all ticket at once. · Issue #2074 · zammad/zammad · GitHub

The name would be fine because I have that in my LDAP (6 different companies here)… I think I will try to delete them in the Database and start over again. I dont want to choose the Organization for 500+ Users by hand

[MrGeneration]

@redbear-ger

The name would be fine because I have that in my LDAP (6 different companies here)… I think I will try to delete them in the Database and start over again. I dont want to choose the Organization for 500+ Users by hand

I strongly suggest not to “fiddle around in your database”.
I suggest this thread, it might be tastier:

Organization/User mapping

Yes there is. However, I have to warn you: create a backup be aware that this is no official Zammad script this script has been “slightly” tested and might react “odd” on big instances we do not take any responsibility for wrong mapping, data loss, etc Now to the fun part:

Magic to domain assign users if the organization has been created after user creation

# get organizations with domain based assignment and do magic to all users not having an organization yet org='' list=''…

[redbear-ger]

A trainee had to do it by hand
safest way.

thx for your help