Import Freshdesk

Technical assistance
1
  • Used Zammad version: 6.5.0-1746008667.783131e7.noble
  • Used Zammad installation type: (source, package, docker-compose, …) Package
  • Operating system: Ubuntu 24.04.2 Server
  • Browser + version: Chome

Hi,
I need to migrate from Freshdesk to Zammad, but I already created my Zammad instance and forgot to perform the import during the initial setup.
How can I do the migration now?
Also, how can I delete my instance and restart the initial configuration?

Thanks