Used Zammad version: 5.1.1
Used Zammad installation type: (source, package, docker-compose, …)
package over ubuntu 20.04 LTS
Operating system: ubuntu 20.04 LTS
*Browser + version: alle actual browser, chrom, edge, firefox
Expected behavior:
on inserting e-mail box imap or pop in zammad!
Actual behavior:
when i will change my mail server in e-mail settings to the new grommunio server. it doesnt work.
the problem, when i will save the imap settings i get an error:
Unexpected token LPAR (expected QUOTED or LITERAL)
on testing und searching i will see there is an rubby 2.7 probleme, that have a bugfix. but i cannot update rubby to version 3.x
happend only on new grommunio-imap mail server. old server and other work.
i have make an ticket on grommunio, that also use zammad as ticketsystem, but the have not the problem.
i have make a ticket nand community entry there. but no solution.
we only find this:
next i have test an change settings in imap.rb but nothing helped.
the log in mailserver only show this:
Jun 09 07:19:34 m1 imap[1420]: < LOGIN ****: ret=6a9h code=1705
Jun 09 07:19:34 m1 imap[1420]: < RUBY0002 SELECT INBOX: ret=0h code=0
Jun 09 07:19:34 m1 imap[1420]: < RUBY0003 SORT (DATE) US-ASCII ALL: ret=0h code=0
Jun 09 07:19:34 m1 imap[1420]: < RUBY0004 SEARCH ALL: ret=2000000h code=0
Jun 09 07:19:34 m1 imap[1420]: < RUBY0005 FETCH 1 (RFC822.HEADER: ret=2000000h code=0
so i need support here…
ist the problem on mailserver or on zammads used version ruby?
or ist the problem on ruby package at the grommunio server.
zammad ruby:
Ubuntu 20.04
ruby 2.7.0p0 (2019-12-25 revision 647ee6f091) [x86_64-linux-gnu]
grommunio ruby:
Suse grommunio appliance
ruby 2.5.9p229 (2021-04-05 revision 67939) [x86_64-linux-gnu]
Steps to reproduce the behavior:
reproducing this isue only be possible when you use grommunio-imap.
grommunio says that the use zammad to but i should check the side of zammad, there are work with compatibility rfc headers.