- Used Zammad version: 3.6.0-1607430494.246b029e.buster
- Used Zammad installation source: Debian Package
- Operating system: Debian Buster
- Browser + version: irrelevant
Expected behavior:
Zammad should not show any failures and send emails for ticket answers/new tickets.
Actual behavior:
- Zammad not sending mails
- Errors in the log
Steps to reproduce the behavior:
- I have no idea.
I moved my Zammad installation using the internatl backup and restore. However the installation still shows some issues. I guess it has something to do with the locales but I’m unable to find the error.
Production.log shows several:
E, [2020-12-14T22:11:45.103786 #12117-47322630302720] ERROR – : Retrying SearchIndexAssociationsJob in #<Proc:0x0000561450a96d60@/opt/zammad/app/jobs/search_index_job.rb:6 (lambda)> seconds, due to a StandardError. The original exception was nil.
I, [2020-12-14T22:11:45.105360 #12117-47322630302720] INFO – : Won’t enqueue SearchIndexAssociationsJob (Job ID: ac1d3b60-551c-4395-80cc-f4765a22ed42) because of already existing job with lock key ‘SearchIndexAssociationsJob/StatsStore/8’.
I, [2020-12-14T22:11:45.285291 #12117-47322630302720] INFO – : Enqueued SearchIndexAssociationsJob (Job ID: ac1d3b60-551c-4395-80cc-f4765a22ed42) to DelayedJob(default) at 2020-12-14 22:11:55 UTC with arguments: “StatsStore”, 8
I, [2020-12-14T22:11:45.486197 #12117-47322630302720] INFO – : 2020-12-14T22:11:45+0000: [Worker(host:zammad pid:12117)] Job SearchIndexAssociationsJob [ac1d3b60-551c-4395-80cc-f4765a22ed42] from DelayedJob(default) with arguments: [“StatsStore”, 8] (id=65965976) (queue=default) COMPLETED after 0.4248
I, [2020-12-14T22:11:45.587012 #12117-47322630302720] INFO – : 2020-12-14T22:11:45+0000: [Worker(host:zammad pid:12117)] Job SearchIndexJob [b02bc680-53d4-4896-8777-e142aa8c53da] from DelayedJob(default) with arguments: [“StatsStore”, 9] (id=65965977) (queue=default) RUNNING
I, [2020-12-14T22:11:45.620975 #12117-47322630302720] INFO – : Performing SearchIndexJob (Job ID: b02bc680-53d4-4896-8777-e142aa8c53da) from DelayedJob(default) with arguments: “StatsStore”, 9
E, [2020-12-14T22:11:45.624306 #12117-47322630302720] ERROR – : Error performing SearchIndexJob (Job ID: b02bc680-53d4-4896-8777-e142aa8c53da) from DelayedJob(default) in 3.13ms: I18n::InvalidLocaleData (can not load translations from /opt/zammad/config/locales/de-de.yml: expects it to return a hash, but does not):
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/base.rb:228:inload_file' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/base.rb:18:in
block in load_translations’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/base.rb:18:ineach' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/base.rb:18:in
load_translations’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/simple.rb:80:ininit_translations' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/simple.rb:50:in
available_locales’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/config.rb:45:inavailable_locales' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/config.rb:51:in
available_locales_set’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n.rb:336:inlocale_available?' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n.rb:342:in
enforce_available_locales!’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/config.rb:15:inlocale=' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n.rb:59:in
locale=’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n.rb:311:inwith_locale' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/translation.rb:9:in
block (2 levels) in module:Translation’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:ininstance_exec' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:in
block in run_callbacks’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/logging.rb:26:inblock (4 levels) in <module:Logging>' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/notifications.rb:168:in
block in instrument’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/notifications/instrumenter.rb:23:ininstrument' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/notifications.rb:168:in
instrument’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/logging.rb:25:inblock (3 levels) in <module:Logging>' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/logging.rb:46:in
block in tag_logger’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/tagged_logging.rb:71:inblock in tagged' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/tagged_logging.rb:28:in
tagged’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/tagged_logging.rb:71:intagged' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/logging.rb:46:in
tag_logger’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/logging.rb:22:inblock (2 levels) in <module:Logging>' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:in
instance_exec’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:inblock in run_callbacks' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:136:in
run_callbacks’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/execution.rb:38:inperform_now' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/execution.rb:24:in
block in execute’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:109:inblock in run_callbacks' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/railtie.rb:28:in
block (4 levels) in class:Railtie’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/execution_wrapper.rb:87:inwrap' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/reloader.rb:73:in
block in wrap’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/execution_wrapper.rb:87:inwrap' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/reloader.rb:72:in
wrap’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/railtie.rb:27:inblock (3 levels) in <class:Railtie>' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:in
instance_exec’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:inblock in run_callbacks' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:136:in
run_callbacks’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/execution.rb:22:inexecute' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/queue_adapters/delayed_job_adapter.rb:42:in
perform’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/backend/base.rb:81:inblock in invoke_job' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:61:in
block in initialize’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:66:inexecute' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:40:in
run_callbacks’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/backend/base.rb:78:ininvoke_job' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:230:in
block (2 levels) in run’
/opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/timeout.rb:93:inblock in timeout' /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/timeout.rb:103:in
timeout’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:230:inblock in run' /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/benchmark.rb:308:in
realtime’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:229:inrun' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:312:in
block in reserve_and_run_one_job’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:61:inblock in initialize' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:66:in
execute’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:40:inrun_callbacks' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:312:in
reserve_and_run_one_job’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:213:inblock in work_off' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:212:in
times’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:212:inwork_off' /opt/zammad/app/models/scheduler.rb:372:in
block (3 levels) in worker’
/opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/benchmark.rb:308:inrealtime' /opt/zammad/app/models/scheduler.rb:370:in
block (2 levels) in worker’
/opt/zammad/app/models/scheduler.rb:366:inloop' /opt/zammad/app/models/scheduler.rb:366:in
block in worker’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:inblock in create_with_logging_context' E, [2020-12-14T22:11:45.624454 #12117-47322630302720] ERROR -- : Retrying SearchIndexJob in #<Proc:0x0000561450a96d60@/opt/zammad/app/jobs/search_index_job.rb:6 (lambda)> seconds, due to a StandardError. The original exception was nil. I, [2020-12-14T22:11:45.626449 #12117-47322630302720] INFO -- : Won't enqueue SearchIndexJob (Job ID: b02bc680-53d4-4896-8777-e142aa8c53da) because of already existing job with lock key 'SearchIndexJob/StatsStore/9'. I, [2020-12-14T22:11:45.791441 #12117-47322630302720] INFO -- : Enqueued SearchIndexJob (Job ID: b02bc680-53d4-4896-8777-e142aa8c53da) to DelayedJob(default) at 2020-12-14 22:11:55 UTC with arguments: "StatsStore", 9 I, [2020-12-14T22:11:45.992134 #12117-47322630302720] INFO -- : 2020-12-14T22:11:45+0000: [Worker(host:zammad pid:12117)] Job SearchIndexJob [b02bc680-53d4-4896-8777-e142aa8c53da] from DelayedJob(default) with arguments: ["StatsStore", 9] (id=65965977) (queue=default) COMPLETED after 0.4049 I, [2020-12-14T22:11:46.090163 #12117-47322630302720] INFO -- : 2020-12-14T22:11:46+0000: [Worker(host:zammad pid:12117)] Job SearchIndexAssociationsJob [366fab74-5a7a-4f53-8797-3fc57ea5f77f] from DelayedJob(default) with arguments: ["StatsStore", 9] (id=65965978) (queue=default) RUNNING I, [2020-12-14T22:11:46.095955 #12474-47096584075620] INFO -- : # 200 I, [2020-12-14T22:11:46.096266 #12474-47096584075620] INFO -- : # curl -X put "http://localhost:9200/zammad_production_stats_store" I, [2020-12-14T22:11:46.149333 #12117-47322630302720] INFO -- : Performing SearchIndexAssociationsJob (Job ID: 366fab74-5a7a-4f53-8797-3fc57ea5f77f) from DelayedJob(default) with arguments: "StatsStore", 9 E, [2020-12-14T22:11:46.180370 #12117-47322630302720] ERROR -- : Error performing SearchIndexAssociationsJob (Job ID: 366fab74-5a7a-4f53-8797-3fc57ea5f77f) from DelayedJob(default) in 30.8ms: I18n::InvalidLocaleData (can not load translations from /opt/zammad/config/locales/de-de.yml: expects it to return a hash, but does not): /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/base.rb:228:in
load_file’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/base.rb:18:inblock in load_translations' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/base.rb:18:in
each’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/base.rb:18:inload_translations' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/simple.rb:80:in
init_translations’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/simple.rb:50:inavailable_locales' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/config.rb:45:in
available_locales’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/config.rb:51:inavailable_locales_set' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n.rb:336:in
locale_available?’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n.rb:342:inenforce_available_locales!' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/config.rb:15:in
locale=’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n.rb:59:inlocale=' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n.rb:311:in
with_locale’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/translation.rb:9:inblock (2 levels) in <module:Translation>' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:in
instance_exec’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:inblock in run_callbacks' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/logging.rb:26:in
block (4 levels) in module:Logging’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/notifications.rb:168:inblock in instrument' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/notifications/instrumenter.rb:23:in
instrument’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/notifications.rb:168:ininstrument' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/logging.rb:25:in
block (3 levels) in module:Logging’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/logging.rb:46:inblock in tag_logger' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/tagged_logging.rb:71:in
block in tagged’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/tagged_logging.rb:28:intagged' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/tagged_logging.rb:71:in
tagged’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/logging.rb:46:intag_logger' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/logging.rb:22:in
block (2 levels) in module:Logging’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:ininstance_exec' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:in
block in run_callbacks’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:136:inrun_callbacks' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/execution.rb:38:in
perform_now’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/execution.rb:24:inblock in execute' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:109:in
block in run_callbacks’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/railtie.rb:28:inblock (4 levels) in <class:Railtie>' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/execution_wrapper.rb:87:in
wrap’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/reloader.rb:73:inblock in wrap' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/execution_wrapper.rb:87:in
wrap’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/reloader.rb:72:inwrap' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/railtie.rb:27:in
block (3 levels) in class:Railtie’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:ininstance_exec' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:in
block in run_callbacks’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:136:inrun_callbacks' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/execution.rb:22:in
execute’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/queue_adapters/delayed_job_adapter.rb:42:inperform' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/backend/base.rb:81:in
block in invoke_job’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:61:inblock in initialize' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:66:in
execute’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:40:inrun_callbacks' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/backend/base.rb:78:in
invoke_job’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:230:inblock (2 levels) in run' /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/timeout.rb:93:in
block in timeout’
/opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/timeout.rb:103:intimeout' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:230:in
block in run’
/opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/benchmark.rb:308:inrealtime' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:229:in
run’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:312:inblock in reserve_and_run_one_job' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:61:in
block in initialize’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:66:inexecute' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:40:in
run_callbacks’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:312:inreserve_and_run_one_job' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:213:in
block in work_off’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:212:intimes' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:212:in
work_off’
/opt/zammad/app/models/scheduler.rb:372:inblock (3 levels) in worker' /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/benchmark.rb:308:in
realtime’
/opt/zammad/app/models/scheduler.rb:370:inblock (2 levels) in worker' /opt/zammad/app/models/scheduler.rb:366:in
loop’
/opt/zammad/app/models/scheduler.rb:366:inblock in worker' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in
block in create_with_logging_context’
E, [2020-12-14T22:11:46.180565 #12117-47322630302720] ERROR – : Retrying SearchIndexAssociationsJob in #<Proc:0x0000561450a96d60@/opt/zammad/app/jobs/search_index_job.rb:6 (lambda)> seconds, due to a StandardError. The original exception was nil.
I, [2020-12-14T22:11:46.182612 #12117-47322630302720] INFO – : Won’t enqueue SearchIndexAssociationsJob (Job ID: 366fab74-5a7a-4f53-8797-3fc57ea5f77f) because of already existing job with lock key ‘SearchIndexAssociationsJob/StatsStore/9’.
I, [2020-12-14T22:11:46.386619 #12117-47322630302720] INFO – : Enqueued SearchIndexAssociationsJob (Job ID: 366fab74-5a7a-4f53-8797-3fc57ea5f77f) to DelayedJob(default) at 2020-12-14 22:11:56 UTC with arguments: “StatsStore”, 9
I, [2020-12-14T22:11:46.585829 #12117-47322630302720] INFO – : 2020-12-14T22:11:46+0000: [Worker(host:zammad pid:12117)] Job SearchIndexAssociationsJob [366fab74-5a7a-4f53-8797-3fc57ea5f77f] from DelayedJob(default) with arguments: [“StatsStore”, 9] (id=65965978) (queue=default) COMPLETED after 0.4929
I, [2020-12-14T22:11:46.786398 #12117-47322630302720] INFO – : 2020-12-14T22:11:46+0000: [Worker(host:zammad pid:12117)] Job SearchIndexJob [425e0bfe-5a95-481f-ad1f-e6d692d339aa] from DelayedJob(default) with arguments: [“StatsStore”, 10] (id=65965979) (queue=default) RUNNING
I, [2020-12-14T22:11:46.806961 #12117-47322630302720] INFO – : Performing SearchIndexJob (Job ID: 425e0bfe-5a95-481f-ad1f-e6d692d339aa) from DelayedJob(default) with arguments: “StatsStore”, 10
E, [2020-12-14T22:11:46.813558 #12117-47322630302720] ERROR – : Error performing SearchIndexJob (Job ID: 425e0bfe-5a95-481f-ad1f-e6d692d339aa) from DelayedJob(default) in 6.43ms: I18n::InvalidLocaleData (can not load translations from /opt/zammad/config/locales/de-de.yml: expects it to return a hash, but does not):
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/base.rb:228:inload_file' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/base.rb:18:in
block in load_translations’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/base.rb:18:ineach' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/base.rb:18:in
load_translations’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/simple.rb:80:ininit_translations' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/backend/simple.rb:50:in
available_locales’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/config.rb:45:inavailable_locales' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/config.rb:51:in
available_locales_set’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n.rb:336:inlocale_available?' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n.rb:342:in
enforce_available_locales!’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n/config.rb:15:inlocale=' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n.rb:59:in
locale=’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/i18n-1.8.5/lib/i18n.rb:311:inwith_locale' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/translation.rb:9:in
block (2 levels) in module:Translation’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:ininstance_exec' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:in
block in run_callbacks’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/logging.rb:26:inblock (4 levels) in <module:Logging>' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/notifications.rb:168:in
block in instrument’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/notifications/instrumenter.rb:23:ininstrument' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/notifications.rb:168:in
instrument’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/logging.rb:25:inblock (3 levels) in <module:Logging>' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/logging.rb:46:in
block in tag_logger’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/tagged_logging.rb:71:inblock in tagged' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/tagged_logging.rb:28:in
tagged’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/tagged_logging.rb:71:intagged' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/logging.rb:46:in
tag_logger’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/logging.rb:22:inblock (2 levels) in <module:Logging>' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:in
instance_exec’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:inblock in run_callbacks' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:136:in
run_callbacks’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/execution.rb:38:inperform_now' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/execution.rb:24:in
block in execute’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:109:inblock in run_callbacks' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/railtie.rb:28:in
block (4 levels) in class:Railtie’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/execution_wrapper.rb:87:inwrap' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/reloader.rb:73:in
block in wrap’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/execution_wrapper.rb:87:inwrap' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/reloader.rb:72:in
wrap’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/railtie.rb:27:inblock (3 levels) in <class:Railtie>' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:in
instance_exec’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:118:inblock in run_callbacks' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.4/lib/active_support/callbacks.rb:136:in
run_callbacks’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/execution.rb:22:inexecute' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activejob-5.2.4.4/lib/active_job/queue_adapters/delayed_job_adapter.rb:42:in
perform’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/backend/base.rb:81:inblock in invoke_job' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:61:in
block in initialize’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:66:inexecute' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:40:in
run_callbacks’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/backend/base.rb:78:ininvoke_job' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:230:in
block (2 levels) in run’
/opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/timeout.rb:93:inblock in timeout' /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/timeout.rb:103:in
timeout’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:230:inblock in run' /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/benchmark.rb:308:in
realtime’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:229:inrun' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:312:in
block in reserve_and_run_one_job’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:61:inblock in initialize' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:66:in
execute’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/lifecycle.rb:40:inrun_callbacks' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:312:in
reserve_and_run_one_job’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:213:inblock in work_off' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:212:in
times’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/delayed_job-4.1.7/lib/delayed/worker.rb:212:inwork_off' /opt/zammad/app/models/scheduler.rb:372:in
block (3 levels) in worker’
/opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/benchmark.rb:308:inrealtime' /opt/zammad/app/models/scheduler.rb:370:in
block (2 levels) in worker’
/opt/zammad/app/models/scheduler.rb:366:inloop' /opt/zammad/app/models/scheduler.rb:366:in
block in worker’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context’
E, [2020-12-14T22:11:46.813689 #12117-47322630302720] ERROR – : Retrying SearchIndexJob in #<Proc:0x0000561450a96d60@/opt/zammad/app/jobs/search_index_job.rb:6 (lambda)> seconds, due to a StandardError. The original exception was nil.
I, [2020-12-14T22:11:46.815418 #12117-47322630302720] INFO – : Won’t enqueue SearchIndexJob (Job ID: 425e0bfe-5a95-481f-ad1f-e6d692d339aa) because of already existing job with lock key ‘SearchIndexJob/StatsStore/10’.
^C
Locale shows:
root@zammad:~# locale
LANG=de_DE.UTF-8
LANGUAGE=
LC_CTYPE=“de_DE.UTF-8”
LC_NUMERIC=“de_DE.UTF-8”
LC_TIME=“de_DE.UTF-8”
LC_COLLATE=“de_DE.UTF-8”
LC_MONETARY=“de_DE.UTF-8”
LC_MESSAGES=“de_DE.UTF-8”
LC_PAPER=“de_DE.UTF-8”
LC_NAME=“de_DE.UTF-8”
LC_ADDRESS=“de_DE.UTF-8”
LC_TELEPHONE=“de_DE.UTF-8”
LC_MEASUREMENT=“de_DE.UTF-8”
LC_IDENTIFICATION=“de_DE.UTF-8”
LC_ALL=
The referenced /opt/zammad/config/locales/de-de.yml looks normal to me.
Edit:
postgres@zammad:/$ psql
psql (11.9 (Debian 11.9-0+deb10u1))
Geben Sie »help« für Hilfe ein.
postgres=# SHOW SERVER_ENCODING;
server_encoding
-----------------
UTF8
(1 Zeile)
postgres=# SELECT pg_encoding_to_char(encoding) FROM pg_database WHERE datname = 'zammad';
pg_encoding_to_char
---------------------
UTF8
(1 Zeile)
postgres=#
Any hints where I should start to debug or control settings?