How do i delete the object/entity for a call (maybe even via the zammad rails cli)?
As you can see under “steps to reproduce the behavior” i messed up my http-https-config.
I did provide the sipgate developer console webhook with the zammad http-webhook-uris and set zammad to use https a while after.
This lead to calls that were answered/rejected/aborted to be left as INBOUND CALLs. They are still showing up as inbound calls even after de-activating the sipgate.io-integration, restarting zammad and rebooting the servers.
I can tick the done-box in the call log, which makes them disappear from my side menu, but in the call log they are still listed as ringing
Steps to reproduce the behavior:
In Zammad config -> System -> Base set HTTP type to http
Config the sipgate webhooks with the http-webhook-uris
In Zammad config -> System -> Base set HTTP type to https
Zammad won’t be able to “process DELETE request to elasticsearch[…]”, so indices won’t be updated i think. I suggest not using this in production and stick with Marcel’s solution of waiting for Zammad to drop the call info after the 60th comes in.