How to reach Zammad from another PC?


  • Used Zammad version: 5.3.1-1677147662.62001c62.focal
  • Used Zammad installation type: package
  • Operating system: Ubuntu 20.04 LTS
  • Browser: Firefox

Expected behavior:

I am not able to access zammad through another PC in the network. What I have to do to reach the Zammad Page via the IP Adress of the server? Right now I am only using http to test things.

My conf file looks like this (nginx):
upstream zammad-railsserver {

upstream zammad-websocket {

server {
listen 80;
listen [::]:80;

# replace 'localhost' with your fqdn if you want to use zammad from remote
server_name localhost;

I want to reach the server server with his IP or a domain name.
Should only be reachable inside my network

Hello Invi,

I think you just need to replace the server_name to the IP or nameserver (If you have a DNS to reach it from another PC)


And also you need to add a line in /etc/hosts with the IP address and the name (The name will work only in localhost unless you have a DNS configured in your network with that name).


With that, I think should be enough to access from another PC to the Zammad Webpage if you go to http://Zammad_IP_address. Example:

Of course, you will need to setup the network properly to communicate from a external PC, but I suppose that is done and it is only a Webpage issue.

1 Like

Hi fpardo96,

thank you very much for your reply.

The add in /etc/hosts/ was missing. Sadly I am a Windows Admin with very much experience in Linux.

Now the site is reachable.

Thanks!! :slight_smile: Have a nice weekend