How to prevent my code edits from being overwritten

[MrGeneration]

There’s a very good and comprehensive write up that should answer all of your questions here, in our community:

Packages Tutorial

Packages Tutorial Welcome to this tutorial. I will do my best to give you a basic introduction into custom development of zammad. Until there is a marketplace and/or a developer/packages documentation officially available by Zammad GmbH, this might help you to get some insights about how to handle packages in zammad. I will try to show you some basics and tips and tricks to keep your development compatible and easy to maintain. Be aware that all my small tutorials are using my GIT aliases. So …