How to integrate pictures in knowledgebase articles?

Technical assistance
1

Infos:

  • Used Zammad version: 3.1.0-1567098044.4a5edb77.jessie
  • Used Zammad installation source: deb from repository
  • Operating system: Debian 8.11
  • Browser + version: Firefox ESR 52.x

Question:

Is there a way to integrate pictures in knowledgebase articles? I’m not referring to attachments, but inline images which are shown within the text on the page

Use Case:

Many things are better explained by or with the help of images. Pure text is often not sufficient or not suited to explain e.g. the usage of graphical tools

2

Yup there is, altough at some points it might be a bit tricky.
Problem mostly is that you have to ensure to copy the images content, not the image (confusing I know).

This screencast might help you:

https://cloud.smrg.de/index.php/s/MRQZZxAw827SPPT/download

3

How cute. I haven’t seen animated gifs for a long while :slight_smile: . But thanks lot, that helped very much and works like a charm. It is initially slightly confusing as you say. Image integration might be a good extension for the editor … but only after we finally can create code-styled text :slight_smile: .

4

Well I mean how about a new editor that’s capable of that? :smiley:
Makes much more sense I think.

Now we just need to find time for that and kinda get together to like the same editor… hehe.

5

Nur her damit :slight_smile: (sorry english readers, I can’t translate that)

1 Like
6

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