Used Zammad version: 5.4.0-1680612797.66e35235.bullseye
Used Zammad installation type: package
Operating system: Debian (Server), Windows 10 (Client)
Browser + version: Versión 112.0.5615.49
Hello, I have a doubt, we’re having some tickets often with the HTML processing issues due to the quantity of articles in the ticket or the size of attachments, etc.
It is solved using the script to reprocess tickets described in the following post:
We would like to schedule a script to be executed out of office standard shift but i am not sure how can I input this script in the Ruby console in order to schedule it in the Debian crontab to be executed automatically.