How to export knowledge base

Technical assistance
1

Infos:

Used Zammad version: 5.4
Used Zammad installation type: source
Operating system: CentOS7
Browser + version: edge latest

I want to know how can I export the knowledge base content to file.
I do not have a backup server to backup all of CentOS server. Our team spend lots of time to write the
knowledge base, so I want to export the knowledge base to some kinds of file regularly. for example, export them to pdf or word?

thanks.

2

There’s no export functionality for Zammads knowledgebase.
The only thing you could use would be Zammads undocumented API on that regard.

Using developer console and actually browsing through it might help you on that journey.

3

Hi @Chris627,

Were you able to find a solution? We are kind of in the same situation where we want to transfer knowledge base from one instance to another.

Hi @MrGeneration

I would appreciate if you can share if there are any potential solution to transfer the knowledgebase only from one instance to another.

Many thanks in advance.

4

I provided all information I have in my answer above your question.