How to customize the ticket status, the current status is too few

Hi ,

Can the user add a custom ticket state by himself? The current state cannot meet the change process of a project

regards,
Junhou

Hello! as I know there is one way to create new state (check the link below)

https://docs.zammad.org/en/latest/admin/console/working-on-tickets.html#add-new-ticket-state

thank you for your help