How to customize the ticket status, the current status is too few

Technical assistance
1

Hi ,

Can the user add a custom ticket state by himself? The current state cannot meet the change process of a project

regards,
Junhou

2

Hello! as I know there is one way to create new state (check the link below)

https://docs.zammad.org/en/latest/admin/console/working-on-tickets.html#add-new-ticket-state

3

thank you for your help

4

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