Hello, we are using zammad 3.6 and sometimes we get e-mails from different “no-reply” addresses. That’t ok, we want to recive these mails and the new ticket.
But when zammad tries to send an email to one of these mails (Hello, your new Ticket … ) or when we close the ticket (Your Ticket was closed …) Zammad gets back en error message becuase the mail is undeliverable.
How can we define exceptions with e-mails addresses which must not recive any e-mails responses?
In the settings per trigger I can only write one single mail address … The behaviourwiht this setting is nice but there are more than one mail-addresses I want to except…