To onboard all Microsoft Azure AD users to zammad, i have successfully completed integration with Microsoft. I am even able to sign up / login with Microsoft via zammad web interface.
I am creating a Microsoft Teams Bot application that uses Zammad Rest APIs … I can see no possibility of generating tokens for users that were on boarded to zamamd using Microsoft account …
I have seen 2 ways of token generation that is,
- user-access-token (it requires user password - how will i provide it for users that were on boarded using Microsoft account?)
- generating token on settings in zammad Admin panel
Is there really no possibility for using Zammad Rest APIs without knowing user password?
I want to build a flow in which my Bot shows a zammad login dialog and on clicking Microsoft, a token is returned to Bot application, which uses the received token for calling Zammad Rest APIs. Is this possible, If yes then how?
Used Zammad version: 5.2.x