Hi everyone,
maybe I missed the whole thing, but I hope you can help me.
Initial situation:
Zammad as SPOC, so emails arrive from various contact addresses, including kontakt@domain.de or vertrieb@domain.de
Since these addresses are also on our website, requests come in accordingly, which are not automatically customers.
It would therefore be desirable if a user were not automatically created.
Is there a way to set this up?
Thank you for your help