Hidden users after move application to a new server

  • Used Zammad version: 3.6.x
  • Used Zammad installation type: docker
  • Operating system: Debian
  • DB: postgres
  • Browser + version: Chrome/Firefox

I had zammad v.3.6 which was installed by docker-compose installation.
Turn on LDAP authorization
After test and tuning I decided to move it to production server.
What i was doing:

  1. move docker-compose file
  2. pull all images
  3. start application by command docker-compose up -d
  4. after creating database I deleted it and create new clear database
  5. restored a moved database to dastabase zammad_production
  6. unzip and replace all files in catalog with application

Result:
zammad is working now, but I don’t see all users in interface (only my user in this list)
But in database all users are.
And all users can login and work in zammad with LDAP login and passwords.

Answer is:
how to show users in zammad interface which located in table users are

Why in the world would you stay on or install a Zammad 3.6 instance?
Zammad 3.6 is over two years old and prune to security issues.

Your issue will be solved after updating to a current version.

I’ve solved this problem by action below:
enter in container with elasticsearch
run command
bin/rake searchindex:rebuild

But update to last version is my new target.