Grafana Dashboard is missing single ticket panels


  • Used Zammad version: 5.2
  • Used Zammad installation type: package
  • Operating system: Ubuntu 20.04.5 LTS
  • Browser + version: Edge 105.0.1343.27
  • Elastic Search: 7.17.6
  • Grafana OSS: 9.1.2

Expected behavior:

Grafana Panel created / closed shows ticket count

Actual behavior:

Zero Tickets are displayed


Steps to reproduce the behavior:

The Tickets created / closed graph is working but the single panels not.

Graph Settings:

Panel Settings:

Am I missing something?

Hi, since it looks like Grafana is connected correctly to your Elasticsearch, I would guess this is a Grafana setup issue.

I recommend contacting the Grafana community, or maybe book a Grafana workshop

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