Looking to use Google’s AIStudio (on free tier) to supply the AI in our test Zammad instance. From what I understand, it is supposed to be OpenAI compatible. I can generate an API key, but I’m unclear as to what I would use as the URL.
Anyone else set this up?
I think it’s visible in the Google API documentation:
I should have shared it, but I tried that URL before posting this. I get the error “AI provider is not accessible: Not found - resource not found”. It doesn’t turn anything up in the AI error logs since nothing goes out.
I think then you are doing something wrong on your side. We tested last week, because of another problem, it for us it was working fine 
You could check the http log in the provider area, for more details.
Found the issue with adding the provider. The URL google provides includes the trailing “/”. Removing this allows me to add it as a provider.
And if anyone is wondering, no you can’t use the Gemma 3 API from zammad. Gemini 2.5 flash works fine, but the free tier only has 20 requests per day. Gemma has a much higher request limit (14K) but won’t accept the payload from Zammad because Gemma doesn’t support “role” : “system” / systemInstruction parameters.
But then this part is not OpenAI compatible I would say.
Agreed, google just isn’t very clear about what models are and aren’t able to accept OpenAI calls, so it’s trial and error. Back to Ollama we go.
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.